At this time, there are no refunds, returns, or exchanges. All sales are final. Please be diligent to ensure you are putting the right address in full at checkout. Refunds will not be issued due to you putting the incorrect address or due to not adding the apartment/unit number. Please get in touch if you have questions or concerns about your specific item.
Please inspect your order upon reception and contact us immediately if the item is DEFECTIVE or DAMAGED only, so that we can evaluate the issue and make it right. Unfortunately, we cannot accept returns on sale items or gift cards.
To start, you can contact us at opulentoilsco@gmail.com. If your complaint is accepted, we’ll send you instructions on how and where to send your package.
Please keep in mind: we do not provide return shipping labels or refund original shipping charges. All gift cards and discount products are final sale.
Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at opulentoilsco@gmail.com.
We sincerely appreciate your support and will do everything in our reach to make sure that our customers our satisfied. Thank you so much!